Policies and FAQ

SCHEDULING

At Rock University our clients pay to own their weekly 30 minute time slot. Because clients are paying to own the time slot, no make up lessons can be given for a missed class. Rock U is able to keep amazing instructors on our staff because our teachers can count on getting paid for the time they are scheduled to work. Clients do have many options in the event the main student can't attend the lesson. Because you own your time, you can utilize it any way you like. Many of our clients will send other children to try a lesson. We have had parents come in for lessons and some families will even gift the lesson to a friend or neighbor. Tuition is divided into 12 "Terms" per year (a term is equal to 4 lessons). Please call our office administrator Staci to get more information about how our "Term" system for billing works. If you desire more time within the term, we can most likely accommodate your request. The price will increase accordingly.

 


PRICING and OFFERINGS
 

At Rock University we offer professional level music (lessons) instruction for Guitar, Piano, Drums, Singing (Voice), Bass, Ukulele and Rock Band Classes. 

 

Students are required to take 2 hours of lesson time per term (a term consists of 4 thirty-minute lessons taught weekly). Anything less than that will not deliver the desired result you are looking for as an aspiring musician.

We are also equipped to do professional recordings at our ROCK U RECORDS recording studio for students/artists that want tor record their original music and get their music on world wide streaming services such as Spotify, Apple Music, Amazon Music and others.

 

PLEASE CALL OUR FRIENDLY OFFICE MANAGER STACI FOR ALL PRICING INFORMATION :) 

 

                                                  OFFICE # 801-419-8465

 
PAYMENT

 

Payment is due on the first day of the new Term (a term is equal to 4 lessons).  Payments made after the 15th day of the calendar month are subject to a $10 late fee. Accounts more than 30 days past due will be charged an additional late fee of the amount owed.  Beyond thirty days, the lessons will be canceled.

 
CALENDAR

 

We do not always follow an exact calendar month. There are twelve (12) months in a year. 12 months x four (4) thirty-minute lessons = forty eight (48) lessons. You will receive forty-eight weeks of lessons (48 half hour lessons) in a one year period.  Since there are 52 weeks in a calendar year, there will be four weeks of scheduled breaks during the year that clients do not pay for.  ROCK UNIVERSITY will take two (2) weeks off over the Christmas break, one (1) week off over Spring Break (same week off as the Canyons School District every year) and one (1) week off in the summer.

 

(SUMMER BREAK DIFFERS BY INSTRUCTOR BASED ON INDIVIDUAL FAMILY VACATIONS.)


 

MAKE-UP LESSONS
 

Rock University Guitar School does not offer make-up lessons for students who miss lessons. Our instructors are scheduled to work in “blocks” of time to justify their time commitment to teaching.  Rock University is obligated to pay the instructor for this time commitment, even if you miss your scheduled lesson time. If you miss your lesson, you will be charged for the time. 


MAKING THE MOST OF YOUR TIME SLOT
 

Because you own your time slot, you can use that time any way you choose.  Since we do not offer make-up lessons, many families use the time in other ways.  For example, if you are unable to attend a lesson, you may be able to trade your slot with another student. (Note: Rock University does not facilitate these trades. Students must make trades among themselves.)  

 

Additionally, many families use the time to send other children that have shown an interest in learning to play, or some parents even use the opportunity to come and try a lesson for themselves. 

 

How you choose to use the time is entirely up to you, our instructors will be here ready to teach.

 
COMMITMENT

 

Private lessons are on a term by term basis. We do require that you give a FULL TERM NOTICE before getting off the schedule. If you give notice in the middle of a current term, you will still have one FULL TERM of lessons after the current term ends.

 

GIVING NOTICE TO VACATE YOUR LESSON TIME

 

In order to give up a lesson time, notice must be given to our office administrator, NOT your instructor. Our instructors do not book their own schedules and notice to vacate will not be counted until the office has been contacted.  

 


OUR COMMITMENT TO YOU

 

At Rock U we are committed to providing the best learning experience possible! As teachers we hope to inspire our students to love music the way we do by playing, singing, writing originals, recording and performing for others. We invite you to read our google reviews to see what our clients have to say about our program. We hope to work with you or your children soon and welcome you into our #RockUFamily

JARED BARNEY
ROCK UNIVERSITY MUSIC STUDIO OWNER

FAQ

Q. Do I need a guitar to take lessons?  

A.  Absolutely!  Your progress depends on your practice! Your skill as a guitar player comes from the hours you practice between lessons and to practice you need your OWN guitar.  

 

 

Q. What if I don't want to buy a guitar until I know my child or myself (depending on who lessons are for) is going to enjoy and stick with it?

A.  If this is the case then renting or borrowing a guitar from a friend might be a good option. But again, you can't improve on the guitar unless you are practicing regularly! 


 

Q. What kind of guitar should I buy, and where should I buy it?

 

A. There are many reputable guitar dealers in town. Call us and we will direct you to them.  However, they do NOT include: Wal-Mart, Costco, Target, etc.  The guitars you see at these outlets are basically toys. They are cheaply made, hard to play and sound bad! The equipment you learn on will have a direct impact on how much you enjoy your experience. 

 
Q. What is a good age for my child to start taking lessons?

A. We have taught many children over the years as young as 5 (smaller guitars are available to suit younger children).  At this age you have to be very patient!  Every child is different, and we have had much success teaching young children, but if we had to pick an ideal age, it would be around 8 years old.

 
Q. Do you offer group lessons?

A. Yes!  Group lessons can work well if family members or friends want to take together.  However, it can also be a double edged sword, because if one student is practicing the material regularly and one is not taking it as serious, the teacher can only move as fast as the less interested student is learning.  This will prohibit how fast the practicing student can progress.  On the other hand, sometimes friends and family push each other and motivate each other to practice and get better.   Group lessons can work well if all parties are taking it seriously and practicing!


 

Q. How often do I come to lessons?

A. There are two main options that work well for students.   One 30 minute lesson weekly, or a 1 hour lesson biweekly.   I have had many students over the years upgrade to 1 hour every week and some even more than that.  With our two main options as described above you would be paying for 2 hours of lesson time per term.  If you want more time within the term we are happy to accommodate! The price will increase accordingly.

 
Q. How much are lessons?

A. You can take a look at our different teacher rates above in our Policy section.

 
Q. When do I pay for my lessons?

A. Payment is due on the first day of the new Term (a term is equal to 4 lessons).  Payments made after the 15th day of the calendar month are subject to a $10 late fee.  Accounts more than 30 days past due will be charged an additional late fee of the amount owed.  Beyond thirty days, the lessons will be cancelled.

 
Q. Why do you call a month a Term?

A. We do not always follow an exact calendar month. Let me break it down for you in the simplest way possible. There are 12 months in a year.  12 months x 4 thirty minute lessons =  48 lessons.  This is how many lessons you will receive in a one year period, although there are 52 weeks in a calendar year. This means that throughout the year there will be 4 weeks of SCHEDULED BREAKS!  ROCK UNIVERSITY will take off 2 weeks over Christmas break, 1 week off over Spring Break and 1 week off in the summer.   Some Instructors may teach over Spring Break and take 2 weeks off in the Summer.  Either way our SCHEDULED BREAKS will most likely coincide with your child's regular school breaks!  For any other break taken for major holidays etc. we will credit your account or give you a make-up for the missed lesson (this is the only circumstance where we will do make-up lessons).

 
Q. Do you do make-up lessons?

A. DUE TO THE AMOUNT OF STUDENTS WE HAVE ENROLLED AT THE ROCK UNIVERSITY GUITAR SCHOOL, WE DO NOT DO MAKE-UP LESSONS FOR STUDENTS WHO CAN'T MAKE IT TO LESSONS. IF YOU MISS A LESSON YOU WILL BE REQUIRED TO PAY FOR THE TIME


 

Q. Do I have to commit to take lessons for a specific length of time?

A. Private lessons are on a term by term basis.  We do require that you give at least one full lesson term/one month's notice to get OFF of the schedule.  At the time you register for ROCK UNIVERSITY you will be required to pay first and last term’s lessons.


 

Q. Can I learn the kind of music I love?

A. That will be our main goal in the lessons! Students will need to learn the basic techniques of playing guitar but we always try to re-enforce good technique by learning popular songs!  We have a very structured and fun curriculum that we teach at Rock University. We have a HUGE library of popular songs.  Getting you to the point where you can play the songs you love will depend on YOU! So practice often!

 
Q. How often do I need to practice?

A. Initially you will need to play at a minimum 20 minutes per day 5 days a week!  If you can do more - DO IT! As your skill level increases you will need to bump it up to at least 30 minutes per day.  Keep in mind that as you get better and start playing songs you love 30 minutes will fly by! You will likely get to a point where practice will not feel like practice at all because you will be having SO MUCH FUN PLAYING!!!

 
At ROCK U we are committed to providing the best learning experience possible! We LOVE our students and want to make learning an instrument one of the most enjoyable experiences of their lives!  Thank you for your business!

Rock University Student Shows Enthusiasm for his Guitar Lessons